MICE/Tourism Manager

Job Description:

MICE Manager is responsible for the overall quality and profitability of the Events. From RFP receiving and beginning of a project to final reporting, this position requires that total satisfaction of the client is provided as well as enhancing the professional image of Go2Armenia. MICE Manager gives direction and implements all company standards and required duties.

Job Responsibilities:

-Include the following (other duties may be assigned):

-Manages Events efficiently, effectively and with total quality control

-Keeps up-to-date daily on the status of all the upcoming events and meetings and client relationships

-Reviews incoming e-mail, messages and resolves issues

-Plans, monitors, and reports on budgets as well as status for each request in work on a weekly basis

-Manage client relationships to enhance the image of Go2Armenia

-Up-sells Go2Armenia Services and related products to produce future business

-Writes proposals and responds to requests for proposals

-Prepares timelines, critical path and monitors these activities throughout the duration of the project

-Negotiates contracts on behalf of clients with hotels, suppliers, etc.

-Monitors and approves expense reports for on-site staff

-Educates themselves in the international event industry

-Ensures quality control in all operations

-Oversees and provides guidance to the project team

Required Qualifications:

-Candidate’s ability to perform each of the duties outlined in the job description satisfactorily

-A minimum of 2 years’ experience in organizing events

-Experience in creating and managing conference/events budgets of a value exceeding        100 000 USD

-Ability to work well with clients and respond to inquiries and requests in a timely and professional manner

-Ability to work with clients of different cultures and with different expectations

-Ability to address client’s ideas, suggestions and concerns and implement whenever possible

-Diplomacy, tact, exceptional communication skills and customer service

-Solid knowledge of MS Office Programs

-Excellent written and verbal communication skills in English, Russian, Armenian languages

-As our company works around the world a third language is a true asset but not a requirement

Application Procedure:

Please apply to this job by sending your cover letter and resume to the following   email.

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